We can provide you with all kinds of NGN!
Using an NGN can increase calls from customers to your business. Freephone 0800 and 03 numbers are welcomed by customers - and they present a very professional image for your business. If you're looking to generate extra revenue from the calls made to your business, then a 0844 or 0871 number is the choice for you.
As a Gold status customer you also benefit from:
If you thought Non-Geographic Numbers (NGNs) were only affordable by big businesses, think again. Thanks to the Utility Warehouse your business can benefit from an NGN - whether you want a free or low rate number to encourage customers to call you or a premium rate number to generate extra income for your business when they do. If you already have an NGN you can probably keep your existing number and still benefit from our lower charges.
There are several different types of NGN, each of which suit specific business goals.
*Calls to 084, 087, 09 or 118 numbers are subject to a service and access charge. Businesses who advertise these numbers are required to clearly state their service charge and make clear that an access charge from the customer's phone company will also apply, for example: "Calls will cost x pence per minute, plus your phone company's access charge."
|Call type||0800, 0808||0844||0871|
|Retail Rate†(per min)||N/A||7p||13p|
|Destination UK Fixed Number||4p||-1.5p||-2.5p|
|Destination UK Mobile Number||12p||8.5p||6p|
USA, Canada, Europe and Pacific Rim*
|03XX||Option 1||Option 2|
|Out of bundle minutes landline||1.5p||1.1p|
|Out of bundle minutes mobile||6p||5p|
*For countries included in these categories, please refer to the list on the Phone page of the tariff guide.
†Calls are charged at our advertised rate in addition to an access charge set by the service provider (excluding 0800/0808).
Choose any NGN from the Utility Warehouse Discount Club and for just £4 a month you can take advantage of our 'Call Care' service. Call Care provides you with password-protected access to our NGN management website where you can view all call statistics for your number.
Call Care offers a host of other functions too, including the ability to change the telephone number to which we deliver your calls.
The following call routing options are available:
|Time plan||Allows calls to be delivered to different numbers at different times of the day|
|Day plan||Allows calls to be delivered to different numbers on different days of the week|
|Date plan||Allows calls to be delivered to different numbers on specific dates|
|Ratio plan||Allows specific ratios of incoming calls to be delivered to different numbers|
|Divert busy||All incoming calls can be automatically rerouted to an alternative number if the original number is busy|
|Divert No Reply||Incoming calls can be automatically rerouted if not answered after a predetermined number of rings|
|Area Plan||Allows for calls originating in different geographical areas to be routed to different numbers|
Each call routing option is subject to a £100 connection charge and a £50 quarterly rental charge. Customers may make one change per plan each calendar month free of charge. Any changes thereafter will be charged at £100 each.
If you only want Landline Phone from the Utility Warehouse, no problem. You can still save up to 75% on call charges and over 9%
on line rental compared to BT!
Check out our Phone and
Broadband services and
save your business even more
Take our Mobile service and you can choose
from the latest handsets and from 5 different
Value Price Plans starting at just £10 a month (inc VAT).
And if you want to control your spend,
our Budget Control option will be perfect for you!
We offer all our Non-Geographic Number services at extremely competitive rates. We also offer automatic volume discounts so the more you use your number, the higher the discount you receive.
It couldn't be simpler to take an NGN from The Utility Warehouse. There�s no set-up fee, no minimum monthly commitment and no minimum contract term. And even if you already have an NGN you should be able to keep it when you switch to our lower rates.
Whichever NGN service you choose, we will divert all calls to the UK landline number of your choice. Or if you prefer we can deliver them to a UK mobile number or an international destination.