Cut the cost of a major business expense
Our Landline Phone service makes sense for any small to medium-sized business. You pay less for your calls and line rental compared to BT and switching is easy - no engineer needs to visit and you can keep your existing number. Plus you can save up to 75% on our already low call rates with our inclusive call bundles.
As a Gold status customer you also benefit from:
How would you like lower call and line rental charges for your business? Plus you'll benefit from completely free calls to other Club members and to other premises you have that also use our Phone service.
£200 to help you switch
If you're tied to a contract, get Gold Status and we'll reimburse up to £200 of early termination fees charged by your existing supplier(s).
If you know you're going to make a lot of calls each month, then it might make sense to choose one of our three inclusive bundles for calls to UK mobiles and local/national numbers. You could save up to 75% compared to our standard prices!
*Inclusive minutes are for calls to UK local and national numbers (beginning 01, 02, and 03) and UK mobile numbers.
|UK calls (at any time)|
|Local/national (01, 02, 03)||1.5p|
|Calls to Club members (landlines)||FREE!|
International calling groups
USA & Canada
Europe: Austria, Belgium, Denmark, Finland, France, Germany, Greece, Israel, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, Republic of Ireland, Spain, Sweden, Switzerland.
Pacific Rim: Australia, China, Hong Kong, Japan, Malaysia, New Zealand, Singapore, Taiwan.
Our complete tariff containing all call prices for all other call types and destinations is available on request. A call set-up fee of 6p applies to all chargeable calls. Calls to service numbers beginning 08, 09 & 118 (excluding 0800/0808) are subject to an access charge of 7.5p per min, this replaces our call set-up fee of 6p.
Our single analogue line rental costs just £13.50 per month. You'll find our prices for other line types, Select Services & Network Features are at least 10% cheaper than BT's standard charges - full details are available on request.
The more you call, the more you can save
With our Phone service you get more than low rates for your calls. Our generous volume discounts mean that the more you spend on calls each month, the more you can save.
To make sure you get the largest discount possible, we combine all your call charges billed on our Phone tariff. We then apply the discount to your bill each month automatically - so you immediately benefit from extra savings.
The volume discount you receive will depend on your total chargeable call spend.
|£100 - £249||-10%|
|£250 - £499||-20%|
|£500 - £999||-30%|
|£1,000 or more||-40%|
†Calls to premium rate numbers (eg. 09XXX) are not included in the calculation of your call spend, or eligible for any discounts.
Line Rental Care packages
We offer four levels of repair service for you to choose from in the unlikely event your line develops a fault:
Standard Care: We aim to respond to a report of a fault that we receive before 17:00 hrs on one working day by the end of the next working day. Repairs are carried out during working hours.
Prompt Care and Total Care: We aim to respond within four working hours of a fault being reported. If the fault is not cleared during this period, we will let you know what progress is being made.
Total Care Premium: We aim to complete a repair within six hours of a fault being reported. Please note that Line Rental Care Packages are not currently available on our Main (LLU) network or on Internet Phone Lines.
Availability and charges
operates 08:00 - 17:00 hrs
Monday to Friday, excluding Bank and Public Holidays.
operates 08:00 - 17:00 hrs
Monday to Saturday, excluding Bank and Public Holidays.
operates 08:00 - 21:00 hrs
Monday to Friday and 08:00 - 18:00 hrs Saturday, Sunday, Bank and Public Holidays.
|Total Care Premium
operates 24 hours a day, seven days a week including Bank and Public Holidays.
New line installations are available from as little as £24. Contact our Business Services team on 0344 815 0506 for more details.
Tired of short-term energy offers followed by big price rises? Switch to us. We don't do gimmicks, we just offer you a fair deal always.
Pick any phone on any price plan with a great range of handsets. Plus our unique Budget Control option to cap costs.
We offer you two Phone and Broadband options - Standard and Ultra.
Take either and it counts as two services towards Gold Status and
extra savings for your business.
Save up to 80% on call charges compared to BT, plus up to 25% on line rental. And unlimited FREE calls all day to other Utility Warehouse members on their Office or Home Phone
There's no need for an engineer to visit your premises. It's just like being with BT, only cheaper! And every call is itemised on your Utility Warehouse bill.
We use the same engineers as BT to maintain your line, so you get reliable support in the case of any problems. And our UK based call centre answers most calls in under 15 seconds!