Welcome to the Utility Warehouse

Estate Agent Martyn Russell explains how having all his utility charges on a single bill makes his hectic business life that little bit easier.

Cut the cost of a major business expense

For you?

Our Landline Phone service makes sense for any small to medium-sized business. You pay less for your calls and line rental compared to BT and switching is easy - no engineer needs to visit and you can keep your existing number. Plus you can save up to 75% on our already low call rates with our inclusive call bundles.

When you go for Gold

As a Gold status customer you also benefit from:

  • Up to £200 towards termination fees from your existing supplier
  • Standard Broadband FREE for 6 months
    + £13.50 line rental
  • Or Ultra Broadband from £8 for 6 months
    + £13.50 line rental
  • Unlimited Free calls to Utility Warehouse mobiles from your Landline Phone
  • A new single phone line installed from £24 (that's 75% cheaper than BT!)

Landline phone

How would you like lower call and line rental charges for your business? Plus you'll benefit from completely free calls to other Club members and to other premises you have that also use our Phone service.

Landline phone - just £13.50 per month

Phone

  • Save up to 80% on call charges compared to BT
  • Save up to 25% on line rental compared to BT
  • UNLIMITED FREE CALLS to other Club members
  • Inclusive call bundles available from just £15/month
  • Automatic volume discounts of up to 40%
  • No hassle - no new equipment needed
  • No minimum contract

Add to order

terms and conditions

£200 to help you switch

If you're tied to a contract, get Gold Status and we'll reimburse up to £200 of early termination fees charged by your existing supplier(s).

Save up to 75% with our call bundles

If you know you're going to make a lot of calls each month, then it might make sense to choose one of our three inclusive bundles for calls to UK mobiles and local/national numbers. You could save up to 75% compared to our standard prices!

Inclusive minutes* Cost
500 Anynet £15
1000 Anynet £25
2000 Anynet £40

*Inclusive minutes are for calls to UK local and national numbers (beginning 01, 02, and 03) and UK mobile numbers.

What our phone service brings you

  • Low call charges
  • Calls

    Call type Charge
    UK calls (at any time)
    Local/national (01, 02, 03) 1.5p
    UK mobiles 8p
    Calls to Club members (landlines) FREE!
    International calling groups
    Europe
    USA & Canada
    Pacific Rim

    5p
    5p
    5p

    Europe: Austria, Belgium, Denmark, Finland, France, Germany, Greece, Israel, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, Republic of Ireland, Spain, Sweden, Switzerland.

    Pacific Rim: Australia, China, Hong Kong, Japan, Malaysia, New Zealand, Singapore, Taiwan.

    Our complete tariff containing all call prices for all other call types and destinations is available on request. A call set-up fee of 6p applies to all chargeable calls. Calls to service numbers beginning 08, 09 & 118 (excluding 0800/0808) are subject to an access charge of 7.5p per min, this replaces our call set-up fee of 6p.

  • Low line rental
  • Our single analogue line rental costs just £13.50 per month. You'll find our prices for other line types, Select Services & Network Features are at least 10% cheaper than BT's standard charges - full details are available on request.

  • Volume discounts
  • The more you call, the more you can save

    With our Phone service you get more than low rates for your calls. Our generous volume discounts mean that the more you spend on calls each month, the more you can save.

    To make sure you get the largest discount possible, we combine all your call charges billed on our Phone tariff. We then apply the discount to your bill each month automatically - so you immediately benefit from extra savings.

    The volume discount you receive will depend on your total chargeable call spend.

    Call spend† Discount
    £100 - £249 -10%
    £250 - £499 -20%
    £500 - £999 -30%
    £1,000 or more -40%

    †Calls to premium rate numbers (eg. 09XXX) are not included in the calculation of your call spend, or eligible for any discounts.

  • Care packages
  • Line Rental Care packages

    We offer four levels of repair service for you to choose from in the unlikely event your line develops a fault:

    Standard Care: We aim to respond to a report of a fault that we receive before 17:00 hrs on one working day by the end of the next working day. Repairs are carried out during working hours.

    Prompt Care and Total Care: We aim to respond within four working hours of a fault being reported. If the fault is not cleared during this period, we will let you know what progress is being made.

    Total Care Premium: We aim to complete a repair within six hours of a fault being reported. Please note that Line Rental Care Packages are not currently available on our Main (LLU) network or on Internet Phone Lines.

    Availability and charges

    Description Analogue line
    (per line)
    ISDN2
    (per channel)
    ISDN30
    (per channel)
    Standard Care
    operates 08:00 - 17:00 hrs
    Monday to Friday, excluding Bank and Public Holidays.
    Free Free N/A
    Prompt Care
    operates 08:00 - 17:00 hrs
    Monday to Saturday, excluding Bank and Public Holidays.
    £1.20 N/A Free
    Total Care
    operates 08:00 - 21:00 hrs
    Monday to Friday and 08:00 - 18:00 hrs Saturday, Sunday, Bank and Public Holidays.
    £3.30 £3.30 £2.10
    Total Care Premium
    operates 24 hours a day, seven days a week including Bank and Public Holidays.
    £4.40 £4.40 £2.40

Gas & Electricity

Tired of short-term energy offers followed by big price rises? Switch to us. We don't do gimmicks, we just offer you a fair deal always.

more

Mobile

Pick any phone on any price plan with a great range of handsets. Plus our unique Budget Control option to cap costs.

Mobile from £7.50 per month
mobile from just £8 per month

more

Phone & Broadband

We offer you two Phone and Broadband options - Standard and Ultra.
Take either and it counts as two services towards Gold Status and
extra savings for your business.

Phone and Standard Broadband from £3.50 per month

Phone & Standard Broadband

  • Unlimited Data
  • Up to 16 Meg
more
Phone and Ultra Broadband from £16.50 per month

Phone & Ultra Broadband

  • Unlimited Data
  • 'Superfast' Fibre-optic broadband - up to 76 Mbps
more