Welcome to the Utility Warehouse

Estate Agent Martyn Russell explains how having all his utility charges on a single bill makes his hectic business life that little bit easier.


David Baxter, Head of Finance and Company Secretary

Name: David Baxter

Position: Head of Finance and Company Secretary

David joined Telecom Plus in June 2009 from Rothschild, where he was an Assistant Director within the investment banking team, based in London. While at Rothschild he provided corporate finance advice to a wide range of clients. David qualified as a Chartered Accountant with KPMG in 2000 and spent six years within the corporate finance department, including a two-year secondment to The Takeover Panel.

Wayne Coupland - Network Director

Name: Wayne Coupland

Position: Network Director

Wayne worked in product management and sales in communications companies before joining Orange as a national sales manager. Later, as head of the Orange product management department, he was responsible for launching mobile data, text messaging and prepay. Wayne joined us in 1999 as our Business Development Director, and was responsible for introducing gas, electricity and broadband into our range of services. He now manages our Partner services department, and is also responsible for our 37,000 strong Distributor channel, the College of Excellence Training Programme and the head office team that supports our sales network.

Gary Kaufman - IT Director

Name: Gary Kaufman

Position: IT Director

Gary joined Telecom Plus in 2002 with responsibility for developing the software used by our systems, taking over as IT Manager in 2003. During his time with the company, Gary, alongside our IT team, has been instrumental in making updates and enhancements to our systems. As IT Director Gary is responsible for ensuring that we have the systems developed to support the changes to our business processes.

Justin Bozzino, Business Development Director

Name: Justin Bozzino

Position: Business Development Director

Justin joined Telecom Plus in May 2013 and is responsible for commercial and partnership opportunities.

Prior to joining Telecom Plus, Justin managed the European energy business at CME Group, the world's largest commodity futures exchange. Before that, he was part of the team recruited to set up the Dubai Mercantile Exchange, the Middle East's first oil exchange. Justin started his career at Goldman Sachs, where he traded currency swaps, and read Modern History at Oxford University and International Relations at the Johns Hopkins University's Bologna Centre.

Katy Ostro, Director of Human Resources and Legal

Name: Katy Ostro

Position: Director of Human Resources and Legal

Katy is a qualified solicitor and Chartered Member of the Chartered Institute of Personnel and Development. After reading law at Oxford University, she joined Slaughter & May as a trainee solicitor, and subsequently held a number of commercial roles including working as Head of Legal and Communications at a fast growing and successful publicly quoted business. Katy gained a Masters in Human Resource Management in 2006 and has since also worked as an independent consultant on Human Resource Strategy and Practices.

Simon Thompson, Director of Product Development

Name: Simon Thompson

Position: Product Development Director

Simon Joined Telecom Plus in 1999 as a member of our Customer Services team, where he initiated, and went on to manage, the Technical Department. He progressed to the IT department where he was instrumental in implementing our new network, with specific responsibility for internal systems. After two years in IT he was promoted to Product Development Manager, with responsibility for the management and development of our telephony services. As Telecom Services Director, Simon is now also responsible for technical support for broadband, mobile and fixed telephony services.

Stephen Veal, Energy Director

Name: Stephen Veal

Position: Energy Director

Stephen has almost fifteen years' experience in the industry, having joined Telecom Plus in 1999. Stephen joined the company as a member of our Customer Services team. He later established and managed the Correspondence Team, dealing with a substantial volume and variety of services across all areas of the business. He was promoted to Manager of the Energy Department when it was first formed in 2003. Since then, Stephen has managed the expansion of that department as our energy services have undergone rapid and substantial growth.

Clifford Wetherall, Technical Operations and Billing Director

Name: Clifford Wetherall

Position: Technical Operations and Billing Director

Clifford is an experienced IT professional from a software development and telecommunications background. He was responsible for developing one of the UK's leading database management systems, used by many of the country's largest businesses as well as UK government departments. He joined the telecommunications industry in 1988 and was Head of IT at Peoples Phone from 1994 to 1997 where he developed leading edge IT systems in billing and customer services. Prior to joining Telecom Plus in March 1998, he worked for a mobile phone service provider in The Netherlands and a multi-billion dollar telecommunications billing company in Atlanta, Georgia, USA developing international billing platforms.

Jonny Wolf, Business Services Director

Name: Jonny Wolf

Position: Business Services Director

Jonny has been involved in the utilities business since 1993 having successfully launched and directed the utility services division of Grants International Limited. In 1996 he was recognised as one of the leading utility cost reduction consultants when he was commissioned by Gee Publishing Limited to co-author a utility cost reduction manual for businesses.

Jonny joined Telecom Plus in 2000 with responsibility for Marketing. In July 2005 he successfully launched the Utility Warehouse Discount Club for Business and has been responsible for the smooth running of this division since its launch. As Business Services Director he will continue to develop the Business Club offering unrivalled levels of support and customer service.